Dispute Resolution & Support Services
NATUG is guided by a dedicated executive body of experienced leaders committed to advancing tenants’ rights across Ghana. Our leadership team brings together expertise in law, housing policy, community organizing, and public administration to ensure effective governance and strategic direction.
Our dispute resolution process is designed to be accessible, confidential, and effective. We handle a wide range of issues including security deposit disputes, maintenance failures, unlawful eviction attempts, lease violations, rent increase disagreements, discrimination complaints, and harassment cases.
How We Help: Our Core Services
NATUG provides comprehensive support to tenants across Ghana through accessible, responsive services designed to protect your rights and resolve housing challenges. Whether you need education, legal referral, or dispute resolution, we’re here to help.
24/7 Free Rent Advice
Access expert guidance online anytime to understand your rights, resolve disputes, and navigate tenancy issues. Our helpline connects you with trained advisors who provide practical solutions for landlords and tenants.
Solidarity & Accompaniment
We stand with you during dispute resolution meetings at Rent Control and other recognized institutions, ensuring your voice is heard and your rights are protected throughout the process.
Referral Services
Lodge formal complaints through our network at the Rent Control Department and partner institutions. We ensure your case receives proper attention and fair treatment from relevant authorities.
Pro-Bono Legal Aid
When circumstances require legal representation, our experienced legal team provides professional support to tenants facing critical housing challenges or rights violations.
Trusted Rent Agent Services
Connect with verified, fraud-free accommodation at affordable rates. We link tenants across all income levels with secure housing options that meet quality and safety standards.
Your Support Helps
01
Submit Complaint
Use our secure online form or visit a regional branch
02
Mediation Attempt
We facilitate dialogue between parties to find resolution
03
Case Review
Our legal team assesses your situation within 48 hours
04
Legal Support
If mediation fails, we provide legal guidance and representation
Standing with Tenants
Standing with Tenants
Standing with Tenants
Standing with Tenants
Standing with Tenants
Resolving Housing Injustice.
Resolving Housing Injustice.
Resolving Housing Injustice.
Resolving Housing Injustice.
Resolving Housing Injustice.
Our Partner Organizations
Join NATUG Today ?
Join the National Tenants’ Union of Ghana for just GHS 1 and enjoy trusted support, resources, and strong advocacy that protects your rights. Membership is open to tenants, landlords, and housing agents committed to fair rental practices. Be part of the movement transforming Ghana’s housing sector.
Become a member nowNational Tenants' Union of Ghana
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